Network Security and Support Administrator

Position Overview

The Network Security and Support Administrator will be responsible for the day-to-day monitoring and operations of the hospital’s network security infrastructure, and will be required to plan, design, build, manage and support all aspects of complex and diverse infrastructures, as well as the day-to-day operations. This work is performed under minimum supervision and requires the exercise of independence of judgement and action in the technical, operational, and problem-solving aspects of the work and the ability to assess business requirements for stakeholders.

In addition to the responsibilities outlined above, the candidate is expected to actively support, learn, and cross-train as part of the infrastructure team. This includes gaining hands-on experience with network, server, security, and wireless systems, as well as contributing to the planning and implementation of large-scale IT projects. A collaborative mindset and willingness to expand technical knowledge across infrastructure domains are essential to this role.

Position Responsibilities

Specific activities include, but are not limited:

Work closely with customers (physicians, nurses, pharmacists, facilities, admin staff, etc.) and fellow tech team members to provide support for new initiatives and maintaining systems to enhance patient care, increase operational efficiency and ensure regulatory compliance.
Support of network security environments includes management of network security system resources, risk management, security compliance, vulnerability scanning, patching upgrades, multivendor firewalls, routers, switches, load balancers, network design and architecture problem analysis, network troubleshooting and network maintenance.
Facilitate appropriate cabling (fiber and/or copper) to connected devices.
Participate in privacy and security incident investigation.
Provide on-call support outside of office hours on a rotational basis.
Coordinate and participate in requests for change, evaluation, installation, testing and training to ensure network performance, implementation of new and existing security applications/solutions to address emerging threats and vulnerabilities.
Troubleshoot wired/wireless connectivity and provide timely resolution.

Develop and maintain accurate and current documentation associated with the development, modification and deployment of server environments / infrastructure.

Position Requirements

University degree in Information Technology, Computer Science or related field, plus relevant experience in computer systems technology or computer science; or an equivalent combination of education and experience.
Certification in Network Administration, and formal designations such as CCNP, MCSE, VCP, CISSP, CCIE or equivalent preferred.
Physically able to lift, stretch, bend, and walk in order to interact with equipment found throughout the hospital
Strong client communications skills are essential.
Bilingualism (English/French) is an asset.

Experience:
Min of 5 years’ experience with supporting networks (and their associated systems) within a medium/large network infrastructure.

Healthcare experience is an asset but not mandatory.
Thorough knowledge in the following areas will be considered a definite asset:

– Virtual Environments (i.e. VMWare) – Technical Writing Experience

– VPN remote access – Firewalls

– VoIP Systems – Telecommunication

– Linux – Wireless networks

– Citrix – Remote Desktop Technology

Advanced networking and communications theory: network testers and monitoring, DHCP, IP addressing, subnetting, bandwidth, packet analyzers, ICMP tools, authentication.
Administration and maintenance of nightly backups.
Strong understanding of computer network protocols and services (LAN, WAN, routers, switches, TCP/IP.)
Work with other partner hospitals to maintain two-way secure network connectivity.
iSCSI SAN administration and maintenance.
Strong acumen with Windows and Linux platforms, Active Directory, LDAP, Outlook, MS Office, Adobe, Print server administration, interfaces, VPN, Wireless technologies, Exchange Server, Windows File Systems, Horizon View for VDI etc.
Remuneration will be commiserating with qualifications and experience.
The responsibilities described above are representative and are not to be construed as all-inclusive.
The candidate will perform other duties as directed by the manager of IS/IT.
Bilingualism (French and English) would be considered an asset.

All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Compensation & Benefits

Rate of Pay: To be determined, based on experience and certification
Option to enroll in Healthcare of Ontario Pension Plan.

June 17, 2025

The Details

Working at the TADH
Title	Network Security and Support Administrator
Department	IS/IT
Position Status	Full-time
Hours of Work	37.5
Rate of Pay	To be determined, based on experience and certification
Benefits	HOOPP
Deadline	Until Filled

Network Security and Support Administrator