Specialty Clinic Clerk

Clerk

Position Overview

To perform all clerical and receptionist duties.

Position Responsibilities

To support the Hospital Mission Statement, Goals and Objectives, Policies and Procedures.
To co-ordinate visiting Specialists schedules with room availability, in the specialty clinic area according to number of rooms required, equipment, ordering of required supplies, physician preference and staff availability.
To collect and tabulate statistics as directed by the Program Manager or Director.
To distribute list of Specialists dates to all physicians’ offices in the region as needed.
To answer the telephone and to receive and relay messages as required.
Process referrals and booking requests from the physicians’ offices in a timely and efficient manner.
To schedule appointments, in accordance with departmental procedures, instructions and information.
To prepare schedules, referrals, process test results and maintain access and excel spreadsheets according to each clinic requirements.
To have courteous telephone skills and to use tact and discretion.
Work with the CWS Meditech system for scheduling appointments and for building and maintaining all CWS Meditech dictionaries in the module for each specialty clinic.
To maintain strict confidentiality of hospital and patient information in accordance with hospital policies.
To ensure a healthy and safe working environment in accordance with the Occupational Health and Safety guidelines.
To participate in quality improvement initiatives.
To use the various models of Meditech and to rapidly enter and locate the appropriate information as requested by team members
To maintain a positive image in relation to your work both on and off the unit.
To provide clerical support to the clinics and other duties to support.
To establish and maintain good working relationships with departmental staff, medical staff and all other

Position Requirements

Must have previous office experience, possess knowledge of medical terminology and have completed a college Office Administrative Program.
Work experience with computers and Microsoft programs is a requirement.
Must possess work experience with the following Meditech modules: Admitting and Scheduling.
Must have and be able to demonstrate good problem solving skills, conflict resolution skills, customer service skills, organizational skills, communication skills and interpersonal skills.
Must be alert; possess a good memory, pleasant personality and use tact and diplomacy.
Must possess the physical ability to work while sitting most of the working day: to bend, reach, lift and crouch when using departmental files and travel short distances in the department and hospital.
Must possess a willingness to perform simple, repetitive tasks on a continuous basis and under conditions of continuous interruptions.
Must be able to demonstrate the ability to multi-task, be self-directed, able to work with minimal supervision and work well under pressure.
Employment history which demonstrates regular attendance at work and flexibility in hours.
Must possess the ability to perform routine office procedures and clerical duties such as: typing, data entry, mail outs and using Microsoft Excel spreadsheet, Microsoft office, Windows Outlook with accuracy.
Must possess the ability to provide effective services to clients/patients in both English and French.
All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Compensation & Benefits

Starting salary of $26.45/hour; $51,577.50/year (As per Step 1 of the STW collective agreement.)
Option to enroll in Healthcare of Ontario Pension Plan.

December 10, 2025

The Details

Working at the TADH
Title	Clerk
Department	Specialty Clinic
Position Status	PT
Hours of Work	45 hours / bi-weekly
Rate of Pay	26.45 / hour
Benefits	HOOPP (optional) Bluecross (Health benefits)
Deadline	Until Filled

Clerk

Position Overview

Position Responsibilities

Position Requirements

Compensation & Benefits

December 10, 2025

The Details

Clerk

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Clerk

Position Overview

Position Responsibilities

Position Requirements

Compensation & Benefits

December 10, 2025

The Details

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