Billing Information
The Finance Department at the Timmins and District Hospital (TADH) provides support and education to patients during their hospital stay. Our team is available for questions you may have related to:
- OHIP coverage
- Preferred accommodations
- Insurance coverage
- Ambulance fees
- Assisted devices
- Chronic co-payment
- Out-of-province and non-resident information
- Other fees not covered
Finance Department Location
The Finance Department is located on the main floor of the hospital, to the right of the main entrance.
Hours of Operation
The hours of operation for the Finance Department are from Monday to Friday – 8:00 am to 4:00 pm.
How can I pay my bill?
Bills can be paid in-person at the cashier’s office or by phone by calling 705-267-2131 ext. 2087. The Finance Department accepts the following payment methods:
- Cash
- Debit
- Visa/Mastercard
- Amex
- Online banking (add Timmins and District Hospital as a payee and your patient account number (HDXXXXXXXX as the account number)
Billing costs not covered by OHIP
Ontario residents who have a valid Ontario health card are provided coverage for the cost of a standard ward room. Additionally, many standard health services in Ontario are covered through OHIP.
The following items are not covered, or not covered completed, by OHIP:
- Ambulance services
- The difference in cost between a semi-private or private room, and a standard ward room
- Medical supplies like boots, splints, crutches or walkers
- Cosmetic or delisted procedures
Upon admission, patients will have the opportunity to request a private or semi-private room. We do our best to accommodate these requests, but cannot guarantee the availability of these rooms upon admission. Our care team makes every effort to transfer a patient to their requested room, once available.
It is important that patients understand the level of coverage they receive from, if applicable, from private insurance. If you have no coverage, or partial coverage, you will be billed for the difference in cost. The TADH fees (above OHIP coverage) are listed below.
TADH Fees | |
|---|---|
Semi-private room | $235 per day |
Private room | $295 per day |
Non-residents | $3,000 per day |
Ambulance co-pay fee for residents with valid Ontario health card | $45 per instance |
Ambulance fee for non-residents | $240 per instance |
Frequently Asked Questions
Yes, those meeting the requirements for the special exemption category are not required to pay the ambulance co-payment. These exemptions include:
- Persons receiving benefits or provincial social assistance under Ontario Works (OW), Ontario Disability Support Program (ODSP) or Family Benefits. Please note, you will be required to provide proof of receipt of these benefits or provincial social assistance to the Finance Department.
- Person is transferred from one health facility to another for insured, medically necessary treatment with a valid health card.
- Persons enrolled in the Ministry of Health’s Home Care Program.
- Persons living in one of the following facilities licensed or approved by the Ministry of Long-Term Care or the Ministry of Health:
- Long-term care home
- Home for the aged
- Rest home
- Home for special care
- Home or residence for psychiatric patients
Billing may be rejected if we have your incorrect health card number or your version code is expired. If that happens, a member of our Finance Department will contact you for the updated information. If we are unable to reach you, you will receive a bill for these services.
If we are unable to contact you for your updated Ontario health card information, you will receive a bill for your stay at TADH. Please contact our Finance Department at 705-267-2131 ext. 2087 to update your information.
If your health card is invalid please contact Service Ontario. Once your health card is validated please contact the Finance Department at 705-267-2131 ext. 2087 to advise of the updated health card information.
