Palliative Care Clinical Coach

Position Overview

Any location within the Équipe Santé Ontario Cochrane District Ontario Health catchment area: Hearst, Hornepayne, Kapuskasing, Smooth Rock Falls, Matheson, Iroquois Falls, Cochrane, Timmins and Chapleau. 1 FTE or two .5 FTE in two different locations, will be considered based on the qualified applicants.

The Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. The Clinical Coach will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community (“The Delivery Framework”) and the Ontario Palliative Care Competency Framework.

This role will work closely with the Équipe Santé Ontario Cochrane district Ontario Health Team Clinical Lead, and Implementation Lead and report to the OHT host organization’s Manager/ED responsible for palliative care.

The Clinical Coach will:

Provide palliative care coaching and mentoring to staff and clinicians in participating in community organizations, to build primary-level palliative care competencies.
Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.

Position Responsibilities

Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
Foster regional collaboration and contribute to broader system integration.
Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network
Lead engagement and community-building activities with participating organizations.
Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners
Critically evaluate the quality of palliative care in participating community organizations.
Build competency amongst front-line community providers in the delivery of primary-level palliative care.
Guide palliative care quality improvement (QI) and practice change initiatives in participating in community organizations.
Consult on clinical care

Position Requirements

A degree in a registered health care discipline (e.g., RN, RSW) with substantive experience and training in palliative care (e.g., CAPCE). A graduate degree is an asset (e.g., MScN, MSW).
Minimum five (5) years’ experience in practice in palliative care is required.
Knowledge of relevant legislation and reporting requirements, including the Fixing Long-Term Care Homes Act, the Excellent Care for All Act and the Compassionate Care Act and other pertinent legislation and regulations related to professional practice is required.
Experience supervising clinical staff is preferred.
Experience working with large-scale quality improvement initiatives.
Additional training in gerontology and project management experience are assets.
Strong clinical coaching and debriefing skills, with both individuals and teams.
Strong consultation skills, with expert knowledge of models of consultation and their application with individual, team and community service providers.
Research and/or program evaluation experience with knowledge of evidence-based processes, including appraisal of research, application of findings and collaboration on research.
Experience working with a range of roles, disciplines, and levels of staff in different health care settings.
Experience working across health care settings.
Fluency in French and/or another language is an asset.
A commitment to developing equity-based, evidence-informed approaches for delivering palliative care services for all people in Ontario, regardless of their age or illness.
A good understanding of regional priorities and local health care needs, within Ontario’s health care landscape.
Ability to work well under pressure and use good judgment in assessing difficult situations.
Ability to work independently and as part of a team.
Aptitude for proactive problem solving, using strong critical thinking, and negotiating skills.
A demonstrated ability to develop, deliver and evaluate training and coaching efforts.
An ability to develop relationships based on trust, compassion, and empathy.
Strong active listening and interpersonal communication skills for one-on-one coaching.
Experience designing education to effectively address palliative care training needs of interprofessional learners.
Excellent communication skills and experience with culturally responsive teaching
A demonstration focus on person-centered care.
Supports the advancement of equity, inclusion, and diversity across Ontario’s health care system.
Commitment to engage with First Nations, Indigenous, Métis and urban Indigenous people as they self-determine their own approach to palliative care.
Proficiency in educational technologies (e.g., webinars, apps) as well as knowledge of Microsoft Outlook, Word, Teams, PowerPoint, and Excel.
Access to reliable and efficient mode(s) of transportation to enable travel between community organizations.

Compensation & Benefits

Rate of Pay: To be determined, based on experience and registered health care discipline.
Option to enroll in Healthcare of Ontario Pension Plan.

All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Effort- Physical/sensory demands

Work involves minimal to moderate physical effort normally associated with both office and client-facing environments. There is flexibility to change work activities, take a break or alter work position.

Working conditions

Normal office environment as well as work in client-facing environments with no unusual or unpleasant conditions. Travel within the Ontario Health Region or the assigned geographic catchment area is required.

March 5, 2025

The Details

Working at the TADH
Title	Palliative Care Clinical Coach
Department	Ontario Health Team
Position Status	Temporary Full-time
Hours of Work	37.5
Rate of Pay	To be determined, based on experience and certification
Benefits	HOOPP
Deadline	March 11, 2025

Palliative Care Clinical Coach