Diagnostic Imaging Clerk

To perform all clerical and receptionist duties in the John P Larche Medical Imaging / Cardio-Pulmonary Department.

Shifts are rotational – days, evenings, nights and weekends.
To receive and interview in-coming clients or representatives, to obtain and record required information in person or on the telephone.
To enter all required information into the computer, which includes an accurate index, client statistical information and billing information.
To maintain strict confidentiality of all clients and hospital information.
To establish and maintain good working relationships with departmental staff, medical staff and all other hospital employees.
To use tact and discretion in dealing with clients and the public.
To perform other duties as assigned.
To schedule appointments for clients in accordance with established departmental procedures and to prepare clients for scheduled appointments by providing the necessary instructions and information.
To answer the telephone and to reply to messages.

Previous experience, as a Diagnostic Imaging/Cardio-Pulmonary clerk or current proficiency related fields would be considered an asset with Windows 10, Microsoft Office 365 and FACSys Desktop is a requirement. Applicants will be required to demonstrate their proficiency through a formal typing testing process.

Must possess work experience with the following Meditech modules: Admitting, Imaging and Therapeutics and Scheduling (Diagnostic Imaging and Cardiopulmonary procedures).
Must have good problem-solving skills and customer service skills.
Must have good conflict resolution skills.
Possess knowledge of medical terminology.
Must possess the physical ability to work while sitting most of the working day: to bend, reach, lift and crouch when using departmental files and to travel short distances in the department and Hospital.
Must be alert, possess a good memory, pleasant personality and use tact and diplomacy.
Must participate actively as a team member.
Must possess a willingness to perform simple, repetitive tasks on a continuous basis and under conditions of continuous interruptions.
Must possess the ability to perform routine office procedures and clerical duties such as:
typing, data entry, filing, backups, desktop faxing, mailing reports and using excel spreadsheets rapidly and accurately.
Must possess the ability to answer the telephone in a professional manner, answer booking inquiries and direct the calls appropriately.

Must possess the ability to provide effective services to clients/patients in both English and French. Individuals who meet the language requirements of this post are invited to submit their résumé for consideration.
All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Starting salary of $27.85/hour; $54,307.50/year range to 29.60/hour; $57,720.00/year
Option to enroll in Healthcare of Ontario Pension Plan.

Working at the TADH
Title	Diagnostic Imaging Clerk
Department	General Imaging
Position Status	Part-time
Hours of Work	20.5
Rate of Pay	Starting salary of $27.85/hour; $54,307.50/year range to 29.60/hour; $57,720.00/year
Benefits	HOOPP
Deadline	Until Filled