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Information Services Clerk

Information Services Clerk

Aperçu du poste

To perform the clerical and/or receptionist duties within the Information Services portfolio: Reception / Registration / Switchboard / Health Data functional areas.

Responsabilités du poste

  • Update patient demographic Information and Register Patient visit data into the Meditech System.
  • Enter / update required information into ERNI, CRITICAL and other web-based programs as needed.
  • Interact and take directions with/from Patients, Visitors and other staff, as required.
  • Required to communicate effectively with people at all levels, in person and on the telephone, when providing or obtaining information.
  • Using your skilled clerical perception, you will be required to accurately observe pertinent details contained within written material and when documenting received data and/or filing reports.
  • You must be alert, possess a good memory, present a pleasant personality and employ tact and diplomacy in always carrying out the position responsibilities.
  • You will be required to handle highly sensitive information confidentially.
  • Must maintain good working relationships with departmental staff, health care providers and all other hospital staff as per the Respectful Workplace Policy established at TDH.
  • To perform other departmental responsibilities as assigned.

Exigences du poste

  • High school diploma or equivalent required. Post-secondary graduates from an Office Administration, Medical Administration, Business Administration or other related graduate program is mandatory.
  • Previous work experience in the clerical office environment and knowledge of medical terminology would be an asset.
  • Must have the ability to perform / apply routine office procedures / clerical tasks (typing 40 wpm, filing rapidly and accurately).
  • Must have strong abilities to work with computer data entry systems.
  • Intermediate to advanced knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.
  • Must have the ability to work independently and demonstrate initiative with minimal supervision within a team environment.
  • Must have excellent interpersonal and communication skills, oral and written.
  • Must have the clerical perception to check entries such as names, titles and chart numbers and to file material in proper sequence.
  • Must possess the ability to understand instructions, and to exercise good judgment when meeting and dealing with patients, visitors, and other professionals.
  • Polished phone demeanor, tone and etiquette are required.
  • Antécédents professionnels démontrant une présence régulière au travail.
  • Must have the physical ability to work while sitting or standing most of the working day and be able to bend, reach, lift and crouch while using departmental files.
  • Must be flexible with shifts.
  • Current resume is required and must pass a security check.
  • Current registration, switchboard, chart assembly and scanning experience would be an asset.
  • Must possess the ability to provide effective services to clients/patients in both English and French. Individuals who meet the language requirements of this post are invited to submit their résumé for consideration.

Rémunération et avantages

 

  • Salaire de départ de $26,45/heure ; $51 577,50/an (conformément à l'échelon 1 de la convention collective de la STW).
  • Possibilité d'adhérer au régime de retraite de Healthcare of Ontario.
May 28, 2025

Les détails

Travailler à l'HTD
Titre
Information Services Clerk
Service/unité
Health Records
Statut du poste
Temps partiel
Heures de travail
20.5
Taux de rémunération
$26.45/hour($51,577.50/year)
Avantages
HOOPP
Fermeture
Jusqu'à ce qu'il soit comblé
FR

Les tendances

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